Refunds/Exchanges

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at sales@justjoinery.ca with details of the product and the defect. You can send the item you consider defective to: Laurier Woodcraft P.O. Box 428 South River ON P0A 1X0.
Returns must be authorized.

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment. Refunds do not include any shipping and handling charges shown on the packaging slip or invoice.

Only regular priced items may be refunded. Sale items are non-refundable.

To follow-up on the status of your return, please contact us at sales@justjoinery.ca.
 
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